Privacy Policy

Welcome to Wanderlust in Korea. We highly value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, inquire about our services, or book a walking, hiking, or customized tour with us.

1. Information We Collect

Because we manage our bookings manually via email, contact forms, and messaging apps, we only collect the information necessary to plan and safely execute your tour. This includes:

  • Identity & Contact Data: Name, email address, phone number, nationality, and messaging handles (e.g., WhatsApp, KakaoTalk).
  • Booking Logistics: Travel dates, accommodation details (for pickups/logistics), and custom itinerary preferences.
  • Health & Safety Data (Sensitive Information): Voluntary disclosures regarding your physical fitness levels, severe medical conditions, food allergies, or dietary restrictions. This data is collected solely to ensure your safety on the trails and is never used for any other purpose.

2. How We Use Your Information

We use your personal data strictly to provide you with a high-quality, personalized travel experience. Specifically, for:

  • Responding to your tour inquiries and crafting custom itineraries.
  • Processing manual payments and issuing booking confirmations.
  • Communicating vital tour logistics, meeting point updates, or severe weather cancellations.
  • Ensuring your safety and handling emergencies during outdoor activities.

Our Commitment: We do not sell, rent, trade, or share your personal information with third-party advertisers or marketing companies.

3. Data Sharing with Third Parties

We only share your information with trusted third parties when it is absolutely necessary to fulfill your booking logistics, such as:

  • Local transportation providers (e.g., private drivers/vans for custom tours).
  • Local workshop hosts, traditional experiences, or specialized stable facilities (for riding camps).
  • Local emergency medical services, if an accident occurs on a trail.

4. Media, Photography, and Social Media

During our tours, we frequently take photographs and videos to document the journey and share the beauty of Korea on our website and social media platforms (e.g., Instagram).

  • By participating in our tours, you acknowledge that your likeness may be captured.
  • Your Right to Opt-Out: We highly respect your personal privacy. If you prefer not to be photographed or filmed, simply inform your guide before the tour begins, and we will ensure you are excluded from all promotional media.

5. Data Security & Retention

As a manual boutique agency, your data is stored securely in password-protected business email accounts and administrative files. We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or tax reporting requirements under South Korean law.

6. Your Rights

Depending on your residency (such as the EU under GDPR), you have the right to access, correct, or request the complete deletion of the personal data we hold about you. To exercise any of these rights, please contact us directly at [contact@wanderlustinkorea.com].